Return & Refund Policy

MAVENSHIREβ„’ / AFTER-PURCHASE CARE

Return & Refund Policy

Fishing Gear Β· Outdoor Equipment

This policy explains return eligibility, return requests, return shipping responsibility, refunds, product issues and cancellation requests for purchases made through π’Žπ’‚π’—π’†π’π’”π’‰π’Šπ’“π’†β„’.

Business Information

BRAND
π’Žπ’‚π’—π’†π’π’”π’‰π’Šπ’“π’†β„’
LEGAL COMPANY
Shenzhen Fudian Yuedong Technology Co., Ltd.
OWNER
Yang Jun
UNIFIED SOCIAL CREDIT CODE
91440300MAEEU7CD0H
BUSINESS ADDRESS
Room 29F, Building B, Wanxiang Xinyuan,
No.67 Nanguang Road,
Nanshan District,
Shenzhen, Guangdong, China
EMAIL
service@mavenshire.com
PHONE
+86 157 9496 0200
RETURN WINDOW
30 Days
REFUND PROCESSING
5–10 Days
RETURN ADDRESS
After Approval
01 / WINDOW

Return Window

Eligible products may be returned within 30 calendar days after confirmed delivery.
02 / ELIGIBILITY

Return Eligibility

To qualify for a standard return, an item should generally:
  • Be unused and in original condition.
  • Include original parts and accessories.
  • Include original packaging where reasonably possible.
  • Include valid order information.
03 / REQUEST

How to Request a Return

Before returning an item, contact: service@mavenshire.com

Please provide:
  • Your order number.
  • The item you wish to return.
  • The reason for the return.
  • Photos or videos where relevant.
04 / ADDRESS

Return Address

Please do not automatically send returns to our business registration address.

After approval, customer support will provide the applicable return warehouse address and instructions.
05 / REFUND

Refund Timing

Once an approved returned item has been received and inspected, eligible refunds are issued to the original payment method.

Refund processing generally takes 5–10 business days.
06 / SUPPORT

Contact

Brand: π’Žπ’‚π’—π’†π’π’”π’‰π’Šπ’“π’†β„’

Email: service@mavenshire.com

Phone: +86 157 9496 0200